How long is my gift card valid?Updated 22 days ago

The CAVAL gift card is a gift that lasts 🎁! It is valid for 3 years from the date of purchase and can be used online on all items on the website.

✨ Using the gift card

• The gift card can be used in one or multiple orders, as long as there is remaining credit.
  

• It works on all products on the site, including new arrivals, collaborations, and pre-orders.
  

• You can use it alone or in combination with another payment method (credit card, etc.).
  
  

💻 How to receive it

Once purchased, the gift card is sent directly by email with a unique code:

• You can print it to give in person,
  

• Or forward the email to the recipient of your choice.
  
  

💸 What about returns?

• If an item purchased with a gift card is returned, the refund will be credited back to the same gift card.
  

• If payment was made partly with a gift card and partly with another method, the refund will be split between the two according to the original amounts paid.
  
  

👤 Benefits of a CAVAL account

Creating a CAVAL account with the email used for the order allows you to:

• Automatically link the gift card to your profile,
  

• Easily access your credits and remaining balance,
  

• Simplify order tracking and handling in case of defect or return.
  
  

👉 If you are giving a gift card, advise the recipient to create an account with their email to enjoy these benefits.

⚠️ Keep your code safe

• Once your gift card code is shared, we no longer have access to it.
  

• It is therefore essential to note it and keep it safe.
  

• With a CAVAL account, no worries: the code is automatically linked to your email and remains accessible.
  
  

💌 A question, an issue, a hesitation?

Write to us at [email protected].
We’ll reply within 24h, and often even faster (48h on weekends)!