encaval logo
encaval logo

All articles

Do I need to create an account to place an order?Updated 4 months ago

Good news: no, creating an account is not mandatory to order from us 🎉.



🛒 Ordering without an account

When placing an order, you just need to provide an email address.

👉 This email is essential to receive:

  • your order confirmation,

  • and the tracking link for your package.



👤 Creating an account (optional, but convenient)

Even though it’s not required, you can choose to create an account using the same email address.
Logging in is simple:

  • Enter your email address.

  • Receive a unique code by email.

  • Use this code to access your personal account.



📂 What is my customer account for?

From your account, you can easily access:

  • the history of all your orders,

  • your invoices with one click,

  • and centralized tracking links.

💡 Tip: Creating an account isn’t mandatory, but it makes tracking easier and faster, especially if you order regularly.



💌 A question, an issue, a hesitation?

Write to us at [email protected]
We’ll reply within 24h, and often even faster (48h on weekends)!

Was this article helpful?
Yes
No