No worries, let’s go through this together. The order confirmation is automatically sent by email as soon as your payment is validated. It contains a summary of your purchases, the amount paid, your order number, and the delivery address. If you don’
Changed your mind about a product? No problem, removing an item from your cart only takes a few seconds. Click on the cart icon at the top right of your screen. Find the item you want to remove. Click on the “–” (minus) button located just below it t
Good news: no, creating an account is not mandatory to order from us 🎉. When placing an order, you just need to provide an email address. 👉 This email is essential to receive:. your order confirmation,. and the tracking link for your package. Even
Mistakes can happen when entering your address or phone number 📝. Don’t worry, here’s what you can do depending on the status of your order. Contact us as soon as possible at [email protected], providing:. your order number,. your current registered conta
We're sorry to see you go, but we fully respect your decision. To delete your account, please follow the steps below:Contact us using the e-mail address associated with your account. Specify in your message that you wish to delete your account, menti
Welcome to the CAVAL universe 🎉!To celebrate your arrival among the CAVALiers, we’ve prepared a little surprise just for you. Simply sign up for our newsletter during your visit to our website.👉 Once you register, you’ll receive a €10 discount code
We’re thrilled that you’re interested in our newsletter 💌! It’s the best way to dive into our universe, stay updated on all our news, and enjoy little surprises reserved for the community. Go to the homepage. Click on the “€10 gift” button. Enter yo
You no longer wish to receive our emails? While it makes us a little sad 💔, we fully respect your choice. Here’s how to do it easily. At the bottom of every email we send, you’ll find an “Unsubscribe” link.👉 Just one click, and your unsubscription