Thank you very much for your order! We're delighted to have you as one of our CAVALiers. If you haven't received your confirmation e-mail, here are the steps to resolve the problem:1. Check your spamThe confirmation e-mail can sometimes slip into you
Would you like to remove a product from your basket?Follow these steps : 1. Click on the basket icon in the top right-hand corner of your screen. 2. Locate the item you wish to remove and click on the “minus” button underneath.If you are unable t
You do not need to create an account to place an order with us. When you place an order on our website, an e-mail address is required to receive your tracking link.When you wish to log into your account, you will be asked for the e-mail address you u
We understand the importance of having accurate information to ensure an optimal experience. Here's how to change your contact information based on the status of your order:1. If your order has not yet been shippedContact us as soon as possible, indi
We're sorry to see you go, but we fully respect your decision. To delete your account, please follow the steps below:Contact us using the e-mail address associated with your account. Specify in your message that you wish to delete your account, menti
Welcome to the world of CAVAL! To celebrate your arrival among CAVALiers and CAVALières, we have a surprise for you. 🎉How to enjoy your welcome gift?Subscribe to our newsletter when you visit our website. As soon as you sign up, you'll receive a €10
It's easy to become a CAVALier! 😊On our home page👉 Go directly to this page or click on “10€ offered” on our website. 👉 Enter your e-mail address, and you're in the loop! 🎉What happens next?A few moments after registering, you'll receive an e-mai
While we're sorry to see you go, we fully respect your choice. Here's how to unsubscribe easily:From the newsletterAt the bottom of every e-mail we send you, you'll find a link to unsubscribe from our mailing lists. Simply click on it, and your reque