We deliver worldwide! 🙂Here is a non-exhaustive list of the main countries we deliver to:.

<div data-message-author-role="assistant" data-message-id="ff0710cf-ecd9-408a-87c7-4160d0f0fdc9" data-message-model-slug="gpt-4o-mini" dir="auto" id="isPasted"><p><span style="font-size: 16px;">We deliver worldwide! &#x1F642;<br>Here is a non-exhaustive list of the main countries we deliver to:</span></p><ul><li style="font-size: 16px;">France</li><li style="font-size: 16px;">Belgium</li><li style="font-size: 16px;">Switzerland</li><li style="font-size: 16px;">UK</li><li style="font-size: 16px;">Ireland</li><li style="font-size: 16px;">Spain</li><li style="font-size: 16px;">Portugal</li><li style="font-size: 16px;">Italy</li><li style="font-size: 16px;">Germany</li><li style="font-size: 16px;">Netherlands</li><li style="font-size: 16px;">USA</li><li style="font-size: 16px;">Canada</li></ul></div><p><span style="font-size: 16px;"><br></span></p>

Where do you ship ?

Here are our different options and delivery times depending on the country of delivery:FRANCE AND BELGIUM1. Collection point delivery    - Delivery time: 2 - 4 business days    - Cost: Free for orders of €100 or more (€3.90 below)2. Home delivery

<div data-contents="true" id="isPasted"><div data-block="true" data-editor="1tu40" data-offset-key="4n6jo-0-0"><div data-offset-key="4n6jo-0-0"><span data-offset-key="4n6jo-0-0"><span data-text="true">Here are our different options and delivery times depending on the country of delivery:</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="2g2p4-0-0"><div data-offset-key="2g2p4-0-0"><span data-offset-key="2g2p4-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="3rs0q-0-0"><div data-offset-key="3rs0q-0-0"><span data-offset-key="3rs0q-0-0" style="text-decoration: underline;"><span data-text="true"><strong><span style="font-size: 16px;">FRANCE AND BELGIUM</span></strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="25nms-0-0"><div data-offset-key="25nms-0-0"><span data-offset-key="25nms-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="6ua7n-0-0"><div data-offset-key="6ua7n-0-0"><span data-offset-key="6ua7n-0-0"><span data-text="true"><strong>1. Collection point delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="bu3vf-0-0"><div data-offset-key="bu3vf-0-0"><span data-offset-key="bu3vf-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 2 - 4 business days</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="586o9-0-0"><div data-offset-key="586o9-0-0"><span data-offset-key="586o9-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: Free for orders of &#x20AC;100 or more (&#x20AC;3.90 below)</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="bmej7-0-0"><div data-offset-key="bmej7-0-0"><span data-offset-key="bmej7-0-0"><span data-text="true"><strong>2. Home delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="adims-0-0"><div data-offset-key="adims-0-0"><span data-offset-key="adims-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 2 - 3 business days</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="714g4-0-0"><div data-offset-key="714g4-0-0"><span data-offset-key="714g4-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: &#x20AC;6.90</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="875eu-0-0"><div data-offset-key="875eu-0-0"><span data-offset-key="875eu-0-0"><span data-text="true"><strong>3. Express delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="5mc65-0-0"><div data-offset-key="5mc65-0-0"><span data-offset-key="5mc65-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 1 business day</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="750fn-0-0"><div data-offset-key="750fn-0-0"><span data-offset-key="750fn-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: &#x20AC;12.90</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="4q4j3-0-0"><div data-offset-key="4q4j3-0-0"><span data-offset-key="4q4j3-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="87n6q-0-0"><div data-offset-key="87n6q-0-0"><span data-offset-key="87n6q-0-0" style="text-decoration: underline;"><span data-text="true"><strong><span style="font-size: 16px;">EUROPE</span></strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="40s9q-0-0"><div data-offset-key="40s9q-0-0"><span data-offset-key="40s9q-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="6hsa9-0-0"><div data-offset-key="6hsa9-0-0"><span data-offset-key="6hsa9-0-0"><span data-text="true"><strong>1. Home delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="c29u-0-0"><div data-offset-key="c29u-0-0"><span data-offset-key="c29u-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 4 - 6 business days</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="487ff-0-0"><div data-offset-key="487ff-0-0"><span data-offset-key="487ff-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: Free on orders of &#x20AC;100 or more (&#x20AC;6.90 below)</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="9dkhb-0-0"><div data-offset-key="9dkhb-0-0"><span data-offset-key="9dkhb-0-0"><span data-text="true"><strong>2. Express delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="bl987-0-0"><div data-offset-key="bl987-0-0"><span data-offset-key="bl987-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 1 - 3 business days</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="arjei-0-0"><div data-offset-key="arjei-0-0"><span data-offset-key="arjei-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: &#x20AC;14.90</span></span><br><span style="font-size: 16px;"><br></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="1b0pt-0-0"><div data-offset-key="1b0pt-0-0"><span data-offset-key="1b0pt-0-0" style="text-decoration: underline;"><span data-text="true"><strong><span style="font-size: 16px;">OVERSEAS TERRITORIES</span></strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="fr310-0-0"><div data-offset-key="fr310-0-0"><span data-offset-key="fr310-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="326rm-0-0"><div data-offset-key="326rm-0-0"><span data-offset-key="326rm-0-0"><span data-text="true"><strong>1. &#xA0;Home delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="15ogo-0-0"><div data-offset-key="15ogo-0-0"><span data-offset-key="15ogo-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 4 - 7 business days</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="e1eo9-0-0"><div data-offset-key="e1eo9-0-0"><span data-offset-key="e1eo9-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: &#x20AC;25</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="4ip6t-0-0"><div data-offset-key="4ip6t-0-0"><span data-offset-key="4ip6t-0-0"><span data-text="true"><strong>2. Express delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="47kcr-0-0"><div data-offset-key="47kcr-0-0"><span data-offset-key="47kcr-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 3 - 5 business days</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="hlio-0-0"><div data-offset-key="hlio-0-0"><span data-offset-key="hlio-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: &#x20AC;50</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="clcgc-0-0"><div data-offset-key="clcgc-0-0"><span data-offset-key="clcgc-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="enss6-0-0"><div data-offset-key="enss6-0-0"><span data-offset-key="enss6-0-0" style="text-decoration: underline;"><span data-text="true"><strong><span style="font-size: 16px;">REST OF THE WORLD</span></strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="4qb65-0-0"><div data-offset-key="4qb65-0-0"><span data-offset-key="4qb65-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="60jvk-0-0"><div data-offset-key="60jvk-0-0"><span data-offset-key="60jvk-0-0"><span data-text="true"><strong>1. Home delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="5ljub-0-0"><div data-offset-key="5ljub-0-0"><span data-offset-key="5ljub-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 4 - 7 business days</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="1abv6-0-0"><div data-offset-key="1abv6-0-0"><span data-offset-key="1abv6-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: &#x20AC;50</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="fppfv-0-0"><div data-offset-key="fppfv-0-0"><span data-offset-key="fppfv-0-0"><span data-text="true"><strong>2. Express delivery</strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="aq7uv-0-0"><div data-offset-key="aq7uv-0-0"><span data-offset-key="aq7uv-0-0"><span data-text="true">&#xA0; &#xA0; - Delivery time: 3 - 5 business days</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="4i8q7-0-0"><div data-offset-key="4i8q7-0-0"><span data-offset-key="4i8q7-0-0"><span data-text="true">&#xA0; &#xA0; - Cost: &#x20AC;60</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="b6itp-0-0"><div data-offset-key="b6itp-0-0"><span data-offset-key="b6itp-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="2tduh-0-0"><div data-offset-key="2tduh-0-0"><span data-offset-key="2tduh-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="7mp4p-0-0"><div data-offset-key="7mp4p-0-0"><span data-offset-key="7mp4p-0-0"><span data-text="true"><strong><span style="font-size: 16px;">IMPORTANTE INFORMATION:</span></strong></span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="5f4o4-0-0"><div data-offset-key="5f4o4-0-0"><span data-offset-key="5f4o4-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="dkihp-0-0"><div data-offset-key="dkihp-0-0"><span data-offset-key="dkihp-0-0"><span data-text="true">- All orders placed before 11am are dispatched the same day (excluding weekends and public holidays).</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="drpp6-0-0"><div data-offset-key="drpp6-0-0"><span data-offset-key="drpp6-0-0"><span data-text="true">- Express orders placed before 11am are dispatched the same day and delivered the next day before 6pm (excluding weekends and public holidays).</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="97v1p-0-0"><div data-offset-key="97v1p-0-0"><span data-offset-key="97v1p-0-0"><span data-text="true">- Express orders placed on Fridays after 11am are dispatched the following Monday.</span></span></div></div><div data-block="true" data-editor="1tu40" data-offset-key="e84uj-0-0"><div data-offset-key="e84uj-0-0"><span data-offset-key="e84uj-0-0"><span data-text="true">- For pre-orders, please refer to the delivery date displayed under the product name.</span></span></div></div></div>

What are the different delivery options?

Check the status of your orderIf your order is already in progress, it will no longer be possible to change your delivery method.If your order has not yet been prepared, you can contact us to ask us to make the changes.If a change of delivery method

<p><strong>Check the status of your order</strong><br id="isPasted"><br>If your order is already in progress, it will no longer be possible to change your delivery method.<br>If your order has not yet been prepared, you can <a href="https://caval.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank"><strong>contact us</strong></a> to ask us to make the changes.<br><br><strong>If a change of delivery method is possible</strong><br><br>Changing your delivery method may result in additional charges. For example, if you had opted for delivery to a collection point (free of charge) and now wish to switch to home delivery (&#x20AC;6.90) or express delivery (&#x20AC;12.90), these charges will apply.</p>

Can I change my delivery method?

encaval

DELIVERY TIMES AND METHODS

SHIPPING AND DELIVERY

I have not received my order confirmation email

How do I remove a product from my basket?

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ORDERING

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PRE-ORDERS

What are the different payment methods?

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PAYMENT METHODS

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COUPON CODE

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PAYMENTS, PROMOTIONS AND GIFT CARDS

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How does express delivery work?

EXPRESS SHIPPING

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How does pick-up delivery work?

I couldn't choose my pick-up point / what is my pick-up point?

PICK-UP POINT DELIVERY

How does home delivery work?

HOME DELIVERY

Do I have to pay customs fees or taxes?

CUSTOMS AND TAXES

Where do you ship internationnaly ?

How does delivery outside Europe work?

SHIPPING OUTSIDE EUROPE

How to make an exchange or return?

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I don't have a return label: what should I do?

I would like to make an exchange but my size is no longer available: what should I do?