I have not received my order confirmation emailUpdated 4 months ago

Thank you very much for your order! We're delighted to have you as one of our CAVALiers. If you haven't received your confirmation e-mail, here are the steps to resolve the problem:

1. Check your spam

The confirmation e-mail can sometimes slip into your spam or junk mail folders. Remember to check these folders.

2. Check your e-mail address

Make sure you've placed your order with the right e-mail address. If you use more than one address, the e-mail may have been sent to a different one.

3. Contact us

If you still can't find the e-mail, there may be a small error in the address you entered when you placed your order. Write to us specifying :
👉 Your name
👉 The date or number of your order
We'll make the necessary corrections and send your confirmation e-mail to the right address.

Thank you again for your confidence, and please don't hesitate to contact us if you have any further questions. 😊